TERMS & CONDITIONS

DELIVERY POLICY

TRADESAM delivers the product/goods worldwide. The time and cost of delivery varies depending on location. All deliveries are made using reputable couriers and are covered by insurance for peace of mind.

TAX & DUTIES POLICY

Recipients are responsible for all local customs and import duties.

REFUND & EXCHANGE POLICY

READY TO WEAR

Ready to Wear garments and other goods can be returned within 14 days of purchase (for mail order purchases, the 14 days window applies from the date the products/goods are delivered to its destination) for refund or exchange. Once the returned item has been safely received; unworn and in the original packaging we will issue a refund for the cost of the products/goods or send the requested exchange (subject to stock availability). products/goods are delivered to its destination) for refund or exchange. Once the returned item has been safely received; unworn and in the original packaging we will issue a refund for the cost of the products/goods or send the requested exchange (subject to stock availability).

BESPOKE

Please note that the right to cancel and return goods for a refund does not apply to Bespoke purchases. In the event of a cancelled order relating to Bespoke services, TRADESAM shall retain the 50% non-refundable deposit paid by the customer for all expenses incurred up to the date of cancellation.

RETURNS POLICY

If you wish to return an item under the terms of the Refund, Exchange and Returns Policy, please send an email to info@worldtradesam.com and we will organize the return for you at no additional cost. Please note that exchanges are subject to stock availability.